I attended a symposium on human resources issues for libraries. Here's what I learned.
Presentation by parliamentarian Eli Mina:
Presentation by parliamentarian Eli Mina:
- When raising points of order or otherwise enforcing Rules of Order: only be a stickler for the rules when you are protecting people's rights or the end results. (Don't be too fussy)
- Shift from a negative focus to affirmative - ask not what to forbid, but what to achieve. "Propose, don't oppose."
- Defend the process, don't criticize the person. Keeping correction impersonal makes it easier to deliver and easier to take. A good impersonal question when someone is off on a tangent: "Where are we on the agenda?"
- Objectives: ORDER - FOCUS - EFFICIENCY - EQUALITY - DECORUM - SAFETY.
- Equal time tactic: No one speaks a second time on a topic while others are waiting to speak for their first time.
- Who decides? MONARCHY = one decides, ANARCHY = no one decides, DEMOCRACY = all decide.
- "Any objection to _? " (How a chair or other can quickly look for unanimous consent, which eliminates need for voting)
- Policy direction = board, professional expertise = staff, public input = community.
- Board debates, CEO informs.
- "Green bananas" - things that come up e.g. in a meeting, that are decided on too quickly. When something comes up that requires more fulsome consideration, play for time - table it until the next meeting. Or take a meeting break to gain a moment to think and plan.
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