Four things

I believe that community engagement and needs assessment

1. is a "kindergarten skill", i.e. we are all born with the basic ability to do it if we try (although it comes easier to some than others)
2. Can be done in many ways, i.e. there is no one magic way to do it
3. Is best done iteratively, i.e. over and over again
4. Can be analyzed in highfalutin' ways, but really just boils down to communicating: talking and listening.